Return and refund policy

Refund Policy

At The Outfit Lab, your satisfaction is our priority. If you are not completely satisfied with your purchase, we're here to help.

We accept returns within 30 days of receiving your order.

To be eligible for a return, items must:

Items that show signs of wear, damage, or alteration cannot be accepted.

The following items cannot be returned:

Once your return is received and inspected, we will notify you regarding the approval of your refund.

Approved refunds will be issued to your original payment method within 5–10 business days.

Shipping fees are non-refundable.

If you receive a defective or incorrect item, please contact us and we will gladly arrange a replacement.

Phone: +61 473 334 513